IBS Dental Clinic adalah fasilitas khusus di Fier, Albania. Fokusnya adalah pada implan gigi, bedah mulut, dan rehabilitasi mulut penuh. Dr. Samed Reshlani mendirikan praktik ini dan memimpin tim bedah. Beliau membawa lebih dari 15 tahun pengalaman ke klinik ini. Tim menawarkan solusi implan lengkap, termasuk protokol All-on-4, All-on-6, dan All-on-8. Mereka juga menangani kedokteran gigi estetika dan perawatan gusi.
Klinik menggunakan perencanaan digital dan pencitraan 3D CBCT untuk presisi bedah. Rontgen panoramik dan periapikal mendukung analisis anatomi yang mendetail. Perawatan mencakup segalanya mulai dari evaluasi awal hingga prostetik akhir. Banyak pasien bepergian dari Italia untuk perawatan.
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"procedure_prices":[{"prices":{"price_from":180,"price_to":350,"currency":"USD","id":45971},"operation":{"id":1216,"name":"Jembatan porselen","alias":"porcelain-bridge"}}],"reviews":[],"clinic":{"id":6109,"alias":"ibs-dental-clinic","name":"IBS Dental Clinic","short_description":"IBS Dental Clinic adalah fasilitas khusus di Fier, Albania. Fokusnya adalah pada implan gigi, bedah mulut, dan rehabilitasi mulut penuh. Dr. Samed Reshlani mendirikan praktik ini dan memimpin tim bedah. Beliau membawa lebih dari 15 tahun pengalaman ke klinik ini. Tim menawarkan solusi implan lengkap, termasuk protokol All-on-4, All-on-6, dan All-on-8. Mereka juga menangani kedokteran gigi estetika dan perawatan gusi.
Klinik menggunakan perencanaan digital dan pencitraan 3D CBCT untuk presisi bedah. Rontgen panoramik dan periapikal mendukung analisis anatomi yang mendetail. Perawatan mencakup segalanya mulai dari evaluasi awal hingga prostetik akhir. Banyak pasien bepergian dari Italia untuk perawatan.
","images":[{"base_url":"clinic/6a7881525a4c9","title":"Reception desk at IBS Dental Clinic with modern wood decor"},{"base_url":"clinic/6a788153f25d8","title":"Dental treatment room at IBS Dental Clinic with digital X-ray imaging equipment"},{"base_url":"clinic/6a78815574ce9","title":"Modern dental treatment rooms and waiting area at IBS Dental Clinic"},{"base_url":"clinic/6a788157186cd","title":"Waiting area with blue sofas at IBS Dental Clinic"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Albania","id":136,"alias":"albania","iso_code":"AL"},"city":{"name":"përballë Bar Tepelena)","id":2783,"alias":"perballe-bar-tepelena"},"address":"Rrethrrotullimi i Sharrës, Fier (Kati i 2-të, përballë Bar Tepelena)"},"rating":{"rating":0,"google":4.8,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":1},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":132},"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":26351,"user":{"id":753888,"name":"Irina Manhova","country_code":"IT","country_name":{"id":"Italia","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"Pada konsultasi pertama, dokter menunjukkan hasil CT scan saya dan menjelaskan seluruh rencana pengobatan secara terperinci, langkah demi langkah. Hal ini langsung membuat saya merasa sangat percaya. Kini, setelah prosedur selesai, saya bisa mengatakan bahwa saya merasa lebih baik dari yang saya harapkan. Proses pemulihan berjalan lancar. Saya sangat menghargai bahwa staf klinik selalu dapat dihubungi dan siap menjawab pertanyaan apa pun; hal ini benar-benar menenangkan. Tidak ada kejutan terkait pembayaran juga — tidak ada biaya tambahan yang muncul, semuanya sesuai dengan perjanjian awal. Terima kasih kepada seluruh tim atas profesionalisme dan perhatiannya💙✨","en":"At my very first consultation, the doctor showed me my CT scan and explained the entire treatment plan in detail, step by step. This immediately put me very much at ease. Now that the procedure is behind me, I can say that I feel better than I expected. My recovery is going well. I really appreciate that the clinic staff are always available and ready to answer any questions; it’s truly reassuring. There were no surprises with the payment either — there were no additional costs, and everything was strictly in line with the original agreement. Thank you to the whole team for their professionalism and care 💙✨"},"order":{"operation":{"id":792,"name":{"id":"Implan Gigi","en":"Dental Implant"}},"diagnostic":{"id":330,"name":{"id":"Konsultasi dengan dokter gigi","en":"Consultation with a dentist"}}},"clinic_info":{"id":7215,"name":"Pusat Gigi Excelentis","alias":"excelentis-dental-center","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-07-18T07:12:19.939+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6a5bce06d4e13_b.jpeg","preview_url":"review/6a5bce06d4e13_s.jpeg"}],"client_response":{"what_like_text":{"id":"Klinik yang luar biasa dan para dokternya sangat perhatian terhadap pasien, dengan pendekatan individual yang sangat profesional terhadap setiap pasien. Terima kasih kepada semua pihak yang telah membantu menyelesaikan permohonan saya💙✨","en":"A wonderful clinic, and the doctors are very attentive to their patients; they take a highly professional, personalised approach to each one. Thank you to everyone for helping me with my enquiry 💙✨"}},"summary":{"positive":{"id":"Terima kasih kepada seluruh tim atas profesionalisme dan perhatian 💙✨","en":"Thank you to the whole team for their professionalism and care 💙✨"}}},{"id":26588,"user":{"id":1068840,"name":"Olga Kozlova","country_code":"PL","country_name":{"id":"Polandia","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"id":"Dokter secara langsung menunjukkan CT scan kepada saya, menjelaskan dengan jujur tentang kondisi jaringan tulang dan risiko yang ada, kemudian memasang lebih dari tujuh implan MegaGen sendiri. Saya ingin mencatat profesionalismenya yang tinggi dan perhatian terhadap masalah saya. Penguasaan bahasa Rusia yang sempurna olehnya sangat memudahkan komunikasi. Di klinik, suasana menyenangkan dan stafnya sopan. Tidak ada biaya tambahan. Setelah prosedur, tim selalu siap dihubungi: mereka sendiri menanyakan tentang kondisi kesehatan dan memberikan instruksi perawatan yang jelas. Bagi pasien yang akan datang, saya sarankan membawa paspor implan jika sudah dipasang sebelumnya.","en":"The doctor personally showed me the CT scan, honestly discussed the condition of the bone tissue and the risks involved, and then personally performed the installation of more than seven MegaGen implants. I want to highlight his high level of professionalism and attention to my issue. His impeccable command of the Russian language greatly facilitated communication. The clinic has a pleasant atmosphere, and the staff is polite. There were no additional costs. After the procedure, the team is always in touch: they inquire about your well-being and provide clear care instructions. I advise future patients to bring implant passports if they have been installed previously."},"order":{"operation":{"id":792,"name":{"id":"Implan Gigi","en":"Dental Implant"}}},"clinic_info":{"id":7384,"name":"Klinik Gigi Unident","alias":"unident-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-08-01T11:43:36.275+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"id":"Saya ingin menyampaikan terima kasih kepada tim klinik atas tingkat layanan yang tinggi. Di institusi ini terdapat suasana yang menyenangkan, dan stafnya sopan serta ramah. Saya ingin menyoroti profesionalisme dan kompetensi yang tinggi dari dokter yang merawat saya. Dokter menunjukkan perhatian maksimal pada masalah saya. Selain itu, saya juga ingin menyoroti penguasaan sempurna dokter terhadap bahasa Rusia, yang sangat memudahkan komunikasi.","en":"I would like to express my gratitude to the clinic staff for their high level of service. The establishment has a pleasant atmosphere, and the staff is courteous and friendly. I would like to highlight the high professionalism and competence of the attending physician. The doctor showed utmost attention to my issue. Additionally, I appreciate the doctor's impeccable command of the Russian language, which significantly facilitated communication."}},"summary":{"positive":{"id":"Saya ingin menyoroti profesionalismenya yang tinggi dan perhatian yang cermat terhadap masalah saya.","en":"I want to highlight his high level of professionalism and attention to my issue."}}},{"id":25131,"user":{"id":1003990,"name":"Elizaveta ","country_code":"PL","country_name":{"id":"Polandia","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"Saya ingin mengucapkan terima kasih yang sebesar-besarnya kepada klinik dan seluruh staf atas profesionalisme, kepedulian, dan perhatiannya ❤️\n\nSaya menjalani perawatan gigi selama 5 hari. Pada hari pertama, saya menjalani pemindaian CT, rencana perawatan dijelaskan secara rinci, dan selanjutnya semuanya berjalan secara bertahap dan sangat terorganisir. Sebagian perawatan masih menunggu — saya menyisakan 3 gigi dan masalah gigitan untuk kunjungan berikutnya.\n\nSecara khusus, saya ingin menyoroti suasana di klinik ini. Dulu saya sangat takut ke dokter gigi, setiap kunjungan merupakan stres besar bagi saya. Namun di sini semuanya ternyata sangat berbeda — tidak ada rasa sakit selama perawatan, perhatian maksimal, kepedulian, dan dukungan di setiap kunjungan.\n\nBagi saya ini luar biasa, tapi selama 5 hari saya menjalani perawatan dengan senang hati, sesuatu yang sama sekali tidak biasa bagi saya 😊\n\nHarga yang terjangkau, profesionalisme dokter yang tinggi, dan keramahan seluruh staf juga sangat memuaskan.\n\nSaya sangat merekomendasikan klinik ini kepada siapa pun yang mencari perawatan gigi berkualitas dan nyaman!","en":"I would like to express my heartfelt thanks to the clinic and all the staff for their professionalism, care and attentive service ❤️\n\nI underwent dental treatment over a period of five days. On the first day, I had a CT scan and was given a detailed treatment plan; from then on, everything proceeded step by step and in a very organised manner. Part of the treatment is still to come — I’ve left three teeth and the issue with my bite for my next visits.\n\nI’d like to make a special mention of the atmosphere at the clinic. I used to be very afraid of dentists; every visit was extremely stressful for me. But here, everything turned out to be completely different — no pain during treatment, the utmost care, attentiveness and support at every appointment.\n\nIt’s surprising to me, but I actually looked forward to my appointments all five days, which is completely out of character for me 😊\n\nI was also pleasantly surprised by the prices, the high level of professionalism of the dentists and the politeness of the entire staff.\n\nI would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!"},"order":{"operation":{"id":441,"name":{"id":"Perawatan saluran akar","en":"Root canal treatment"}}},"clinic_info":{"id":7384,"name":"Klinik Gigi Unident","alias":"unident-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-05-09T09:45:25.828+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"id":"Saya ingin mengucapkan terima kasih yang sebesar-besarnya kepada klinik dan seluruh staf atas profesionalisme, kepedulian, dan perhatian yang diberikan ❤️\n\nSaya menjalani perawatan gigi selama 5 hari. Pada hari pertama, saya menjalani pemindaian CT, rencana perawatan dijelaskan secara rinci, dan selanjutnya semuanya berjalan bertahap dan sangat terorganisir. Sebagian perawatan masih menunggu — saya menyisakan 3 gigi dan masalah gigitan untuk kunjungan berikutnya.\n\nSecara khusus, saya ingin menyoroti suasana di klinik ini. Dulu saya sangat takut ke dokter gigi, setiap kunjungan merupakan stres besar bagi saya. Namun di sini semuanya ternyata sangat berbeda — tidak ada rasa sakit selama perawatan, perhatian maksimal, kepedulian, dan dukungan di setiap kunjungan.\n\nBagi saya ini luar biasa, tapi selama 5 hari saya menjalani perawatan dengan senang hati, sesuatu yang sama sekali tidak biasa bagi saya 😊\n\nHarga yang ditawarkan juga sangat memuaskan, ditambah profesionalisme dokter yang tinggi dan keramahan seluruh staf.\n\nSaya sangat merekomendasikan klinik ini kepada siapa pun yang mencari perawatan gigi berkualitas dan nyaman!\nSeminggu kemudian, semua tambalan gigi masih utuh 😁\nTidak ada masalah sama sekali","en":"I would like to express my heartfelt thanks to the clinic and all the staff for their professionalism, care and attentive service ❤️\n\nI underwent dental treatment over a period of 5 days. On the first day, I had a CT scan, a detailed treatment plan was drawn up, and from then on everything proceeded step by step and in a very organised manner. Part of the treatment is still to come — I’ve left 3 teeth and the issue with my bite for my next visits.\n\nI’d particularly like to mention the atmosphere at the clinic. I used to be very afraid of dentists; every visit was extremely stressful for me. But here, everything turned out to be completely different — no pain during treatment, the utmost care, attentiveness and support at every appointment.\n\nIt’s surprising to me, but I actually looked forward to my appointments all five days, which is completely out of character for me 😊\n\nI was also pleasantly surprised by the prices, the high level of professionalism of the dentists and the politeness of the entire staff.\n\nI would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!\nA week later, all the fillings are still in place 😁\nNo complaints"},"what_not_like_text":{"id":"Belum kusadari :)","en":"I haven't noticed yet :)"}},"summary":{"positive":{"id":"Saya akan dengan tegas merekomendasikan klinik ini kepada semua orang yang mencari perawatan gigi yang berkualitas dan nyaman!","en":"I would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!"}}},{"id":24855,"user":{"id":1007358,"name":"Sharon Carter","country_code":"GB","country_name":{"id":"Britania Raya","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"Kekhawatiran terbesar saya adalah menemukan dokter bedah yang tepat untuk prosedur sekompleks ini, terutama karena harus ke luar negeri. Ternyata kekhawatiran itu sama sekali tidak beralasan. Sejak awal, koordinator Bookimed saya, Winnington, telah bekerja melebihi ekspektasi, menghubungkan saya dengan seorang spesialis terkemuka di Unident, Tirana, yang memberikan rencana perawatan yang sangat jelas. Dokter bedah dan stafnya sangat luar biasa. Saya masih berada di tahap awal pemulihan dari prosedur All-on-4 zygomatic, tetapi saya merasa sangat lega karena kejernihan bicara saya sudah jauh lebih baik. Proses ini memang bisa menakutkan, tetapi dukungan yang penuh dedikasi itu membuat segalanya menjadi berbeda.","en":"My biggest worry was finding the right surgeon for such a complex procedure, especially going abroad. That fear was completely unfounded. From the start, my Bookimed coordinator, Winnington, went above and beyond, connecting me with a top specialist at Unident in Tirana who provided a very clear treatment plan. The surgeon and staff were excellent. I’m still in the early phase of healing from the zygomatic All-on-4, but I’ve been so relieved to find my speech clarity is already much improved. This process can be daunting, but having that dedicated support made all the difference."},"order":{"operation":{"id":1156,"name":{"id":"Implan Zygomatic All-on-4","en":"Zygomatic All-on-4 implants"}}},"clinic_info":{"id":7384,"name":"Klinik Gigi Unident","alias":"unident-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-04-23T18:41:04.057+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"summary":{"positive":{"id":"Ketakutan itu sama sekali tidak berdasar.","en":"That fear was completely unfounded."}}},{"id":28245,"user":{"id":1040731,"name":"Emanuele ","country_code":"IT","country_name":{"id":"Italia","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"My surgeon was honest about my bone quality and the risks, clearly explaining the plan for my three to four implants and why a bone graft wasn't needed. That clarity was important. From that point on, everything was, in my own words, Tutto straordinariamente perfetto—extraordinarily perfect. The staff, the surgeon, the clinic. My recovery is still in the early stages, but I am feeling better than I expected I would at this point."},"order":{"operation":{"id":792,"name":{"id":"Implan Gigi","en":"Dental Implant"}}},"clinic_info":{"id":7215,"name":"Pusat Gigi Excelentis","alias":"excelentis-dental-center","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-11-10T10:46:17.635+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"id":"From that point on, everything was, in my own words, Tutto straordinariamente perfetto—extraordinarily perfect."}}},{"id":25414,"user":{"id":1031900,"name":"Svetlana Annina ","country_code":"IT","country_name":{"id":"Italia","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"Saya sangat puas dengan hasilnya: gigi saya menjadi jauh lebih putih, sekitar 2–3 tingkat, dan hasil pemutihannya merata sempurna di seluruh permukaan, tanpa ada noda sama sekali. Warnanya tetap awet. Seluruh tim di klinik sangat ramah dan profesional dari awal hingga akhir, sehingga membuat seluruh proses terasa jauh lebih tenang. Saya dengan yakin akan merekomendasikan tempat ini.","en":"I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches. The colour has held up well. The whole team at the clinic were very attentive and professional from start to finish, which made the whole process much more relaxing. I would definitely recommend this place."},"order":{"operation":{"id":1040,"name":{"id":"Pemutihan gigi dengan laser","en":"Laser teeth whitening"}}},"clinic_info":{"id":7384,"name":"Klinik Gigi Unident","alias":"unident-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-05-21T09:06:29.168+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6a104c9f0dc86_b.jpeg","preview_url":"review/6a104c9f0dc86_s.jpeg"}],"client_response":{"what_like_text":{"id":"Semuanya sempurna: staf yang ramah, dokter yang profesional, serta keramahan dan kebaikan hati. Koordinatornya selalu merespons dengan sangat cepat.","en":"Everything was perfect: wonderful staff, professional doctors, and a warm, friendly atmosphere. The coordinator always replied very quickly."}},"summary":{"positive":{"id":"Saya sangat puas dengan hasilnya: gigi saya menjadi lebih putih secara signifikan, sekitar 2-3 tingkat, dan pemutihan terjadi secara merata di seluruh permukaan tanpa noda apapun.","en":"I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches."}}},{"id":23746,"user":{"id":961742,"name":"Andrew ","country_code":"GB","country_name":{"id":"Britania Raya","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Sejak kami tiba hingga saat kami berangkat, seluruh staf tidak pernah berhenti membantu Anda. Akomodasi yang disediakan sangat bagus dan lokasinya dekat.","en":"From the moment we landed to the moment we left all the staff could not do enough for you the accommodation was brilliant and close"},"order":{"operation":{"id":391,"name":{"id":"Implan Gigi All-on-6","en":"All-on-6 Dental Implants"}}},"clinic_info":{"id":7215,"name":"Pusat Gigi Excelentis","alias":"excelentis-dental-center","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-02-06T11:08:10.893+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Sejak kami tiba hingga saat kami berangkat, seluruh staf tidak pernah berhenti membantu Anda. Akomodasi yang disediakan sangat bagus dan lokasinya dekat.","en":"From the moment we landed to the moment we left all the staff could not do enough for you the accommodation was brilliant and close"},"what_like_text":{"id":"Staf yang luar biasa, akomodasi yang fantastis, kliniknya sangat bersih, dan semua stafnya ramah.","en":"Fantastic staff brilliant accommodation the clinic is spot less all the staff are friendly"},"what_not_like_text":{"id":"Tidak ada","en":"Nothing"}},"comment_about_bookimed":{"id":"Anda telah sangat profesional sejak panggilan pertama yang Anda bantu dalam perjalanan saya. Terima kasih.","en":"You have been very professional from the first call you helped me on my journey thank you"},"summary":{"positive":{"id":"Dari saat kami tiba hingga saat kami pergi, semua staf tidak bisa melakukan cukup banyak untuk Anda.","en":"From the moment we landed to the moment we left all the staff could not do enough for you"}}},{"id":27350,"user":{"id":1068649,"name":"Yewande Folarin","country_code":"GB","country_name":{"id":"Britania Raya","en":"United Kingdom"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":9},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"My coordinator stayed in touch, was super friendly and helpful, and was able to answer the questions I needed. I had nothing to suggest that could be better. Before the trip, I was concerned about the quality of care and potential hidden costs, but neither was an issue. The procedure was a teeth cleaning with polishing, all completed in a single visit. My doctor was gentle, checked on my comfort, and gave clear instructions for home care as well as a recommendation for follow-up timing. I'm feeling better than expected. 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