Klinik Fertilitas Gyncentrum melakukan lebih dari 1.000 siklus IVF setiap tahun, dengan spesialisasi dalam pembuahan AneVivo untuk perkembangan embrio alami. Kriopreservasi embrio memerlukan biaya sekitar 2.990 EUR – biasanya mencakup kultur blastokista, pembekuan, dan penyimpanan selama satu tahun. Klinik bersertifikat ISO ini menawarkan pengujian genetik komprehensif dan akses ke bank gamet internasional. Pasien melaporkan tingkat rekomendasi sebesar 93% dengan kepuasan 4,6/5 dari 48 ulasan.
","text_type":"mt_wow_description","best_texts":{"techniques":"Kriopreservasi embrio, ICSI, IMSI, AneVivo, kultur embrio hingga hari ke-5","good_fit_for":"Pelestarian kesuburan dengan pembekuan embrio","why_its_ranked":"Klinik ini menyertakan pembekuan dan penyimpanan embrio selama 1 tahun dalam paket premium, melakukan lebih dari 1.000 siklus IVF setiap tahun, dan menawarkan teknik inovatif seperti AneVivo. Klinik ini telah bersertifikat ISO dengan tingkat rekomendasi sebesar 93%."},"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"procedure_prices":[{"prices":{"price_from":140,"price_to":140,"currency":"USD","id":62891},"operation":{"id":397,"name":"Kriopreservasi embrio","alias":"embryo-cryopreservation"}},{"prices":{"price_from":55.473647229959525,"price_to":221.8945889198381,"currency":"USD","id":9864},"diagnostic":{"id":174,"name":"Analisis semen","alias":"semen"}},{"prices":{"price_from":90,"price_to":120,"currency":"USD","id":64709},"diagnostic":{"id":642,"name":"Konsultasi dengan spesialis IVF","alias":"consultation-with-an-ivf-specialist"}}],"reviews":[],"clinic":{"id":297,"alias":"gyncentrum-fertility-clinic","name":"Gyncentrum Fertility Clinic","logo":"https://s3.eu-central-1.amazonaws.com/bookimed/clinic_logo/297-6ac3a2ab5d9f6.png","short_description":"Jaringan klinik swasta Gyncentrum adalah salah satu yang tertua di Polandia untuk pengobatan infertilitas. Gyncentrum menyediakan berbagai layanan medis penuh untuk inseminasi buatan, diagnosis prenatal, dan ginekologi plastik. Klinik ini memberikan akses ke Bank Sperma dan Sel Telur Internasional Gyncentrum International. Gyncentrum telah melaksanakan program IVF negara di Polandia. Spesialis klinik adalah yang pertama di negara ini mulai menggunakan teknologi inovatif fertilisasi Anevivo di lingkungan alami.
","images":[{"base_url":"clinic/5d4d84077acb1","title":"Waiting room at Gyncentrum Fertility Clinic with modern seating and maternity photos"},{"base_url":"clinic/5ab24b8998ad3","title":"Reception area at Gyncentrum Fertility Clinic Katowice with modern office interior"},{"base_url":"clinic/5ab24b8a1bc29","title":"Modern waiting area at Gyncentrum Fertility Clinic with seating and decor"},{"base_url":"clinic/5d4d83e2a0b80","title":"Patient room at Gyncentrum Fertility Clinic with hospital bed and modern amenities"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Polandia","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Katowice","id":356,"alias":"katowice"},"address":"ul. Mehoffera 10, 31-322 Kraków"},"rating":{"rating":4.7,"google":3.8,"percent_of_satisfied_clients":93},"statistics":{"number_of_reviews":73,"doctors_number":20,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"Organisasi Internasional untuk Standardisasi","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5ceb72be5c3ae.jpeg","name":"Sertifikat Penelitian & Investasi Perusahaan TÜV AG","country_code":"DE"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5dfa1923639f0.jpeg","name":"Pilihan pasien untuk IVF","country_code":"UA"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":70},"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":19899,"user":{"id":621203,"name":"Olga Novak","country_code":"UA","country_name":{"id":"Ukraina","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Kami memilih Hinzentrum Klinikum Kotowice - kami tidak pernah menyesali pilihan kami.\n Dari saat kami bertemu dengan koordinator hingga kunjungan terakhir ke klinik, semua langkah berjalan tanpa hambatan atau kekecewaan.\nKoordinator Vera adalah orang yang luar biasa, orang yang responsif, tidak pernah pergi tanpa perhatian, selalu menghubungi jika ada kebutuhan. Kunjungan dan perkenalan dengan dokter, Vera diatur dengan mempertimbangkan semua keinginan kami.\n\nKami memiliki seorang penerjemah yang menunggu kami di klinik - Alona. Dia menemani kami di setiap kunjungan ke klinik, jadi tidak ada masalah dengan komunikasi. Kami memiliki kesempatan untuk meminta bantuannya kapan saja.\n Staf klinik pada umumnya menyenangkan dan murah senyum.\n \nAlicia Gajevska-Kuharek adalah seorang dokter yang tahu apa yang dia lakukan, terbuka untuk berdialog, menjawab semua pertanyaan kami dan sepenuhnya dapat dipercaya.\n\nSecara umum, semua tahapan protokol diatur secara tepat waktu, cepat, semua informasi tersedia dan yang paling penting, semua pertanyaan kami dijawab.\n\n Semua ekspektasi lebih dari terpenuhi.","en":"We chose Hinzentrum Klinikum Kotowice - we have never regretted our choice.\n From the moment we met the coordinator to the last visit to the clinic, all the steps came without any obstacles or disappointments.\nThe coordinator Vera is a wonderful, responsive person, never left without attention, was in touch in case of any need. The visit and acquaintance with the doctor, Vera was organised taking into account all our wishes.\n\nWe had an interpreter waiting for us at the clinic - Alona. She accompanied us at every visit to the clinic, so there were no problems with communication. We had the opportunity to ask her for help at any time.\n The clinic staff is generally pleasant and smiling.\n \nAlicia Gajevska-Kuharek is a doctor who knows what she is doing, is open to dialogue, answers all our questions and is completely trustworthy.\n\nIn general, all stages of the protocol were organised in a timely manner, quickly, all information was available and most importantly, all our questions were answered.\n\n All expectations were more than met."},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-05-10T09:13:21.187+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Kami memilih Hinzentrum Klinikum Kotowice - kami tidak pernah menyesali pilihan kami.\n Dari saat kami bertemu dengan koordinator hingga kunjungan terakhir ke klinik, semua langkah berjalan tanpa hambatan atau kekecewaan.\nKoordinator Vera adalah orang yang luar biasa, orang yang responsif, tidak pernah pergi tanpa perhatian, selalu menghubungi jika ada kebutuhan. Kunjungan dan perkenalan dengan dokter, Vera diatur dengan mempertimbangkan semua keinginan kami.\n\nKami memiliki seorang penerjemah yang menunggu kami di klinik - Alona. Dia menemani kami di setiap kunjungan ke klinik, jadi tidak ada masalah dengan komunikasi. Kami memiliki kesempatan untuk meminta bantuannya kapan saja.\n Staf klinik pada umumnya menyenangkan dan murah senyum.\n \nAlicia Gajevska-Kuharek adalah seorang dokter yang tahu apa yang dia lakukan, terbuka untuk berdialog, menjawab semua pertanyaan kami dan sepenuhnya dapat dipercaya.\n\nSecara umum, semua tahapan protokol diatur secara tepat waktu, cepat, semua informasi tersedia dan yang paling penting semua pertanyaan kami dijawab.\n\n Semua ekspektasi lebih dari terpenuhi.","en":"We chose Hinzentrum Klinikum Kotowice - we have never regretted our choice.\n From the moment we met the coordinator to the last visit to the clinic, all the steps came without any obstacles or disappointments.\nThe coordinator Vera is a wonderful, responsive person, never left without attention, was in touch in case of any need. The visit and acquaintance with the doctor, Vera was organised taking into account all our wishes.\n\nWe had an interpreter waiting for us at the clinic - Alona. She accompanied us at every visit to the clinic, so there were no problems with communication. We had the opportunity to ask her for help at any time.\n The clinic staff is generally pleasant and smiling.\n \nAlicia Gajevska-Kuharek is a doctor who knows what she is doing, is open to dialogue, answers all our questions and is completely trustworthy.\n\nIn general, all stages of the protocol were organised in a timely manner, quickly, all information was available and most importantly, all our questions were answered.\n\n All expectations were more than met."},"what_like_text":{"id":"Aksesibilitas staf.","en":"Accessibility of staff."},"what_not_like_text":{"id":"Tidak apa-apa.","en":"It's okay."}},"comment_about_bookimed":{"id":"Koordinator Boikimed adalah Vera. Seorang koordinator yang tidak akan membuat Anda gugup dan khawatir. Berkat profesionalisme, daya tanggap, kesabaran, empati, kemampuannya untuk berdialog - kunjungan kami ke klinik sangat baik.\nKomunikasi yang terjalin hanya menyisakan emosi positif.","en":"The Boikimed coordinator is Vera. A coordinator who will not make you nervous and worried. Thanks to her professionalism, responsiveness, patience, empathy, ability to conduct a dialogue - our visit to the clinic was excellent.\nThe communication left only positive emotions."},"summary":{"positive":{"id":"Semua harapan terpenuhi lebih dari yang diharapkan.","en":"All expectations were more than met."}}},{"id":5235,"user":{"id":18134,"name":"Natallia Pazniakova","country_code":"GB","country_name":{"id":"Britania Raya","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"id":"Saya memiliki kesan yang sangat baik setelah kunjungan pertama ke klinik. Pilihan jatuh pada klinik ini karena diagnosis yang baik, dokter yang ditawarkan, dan sikap secara keseluruhan selama persiapan perjalanan. Saya suka bahwa ada kurator yang selalu berkomunikasi dan mengatur tes yang diperlukan, menjawab pertanyaan, dan berbicara dalam bahasa Rusia. Saya memilikinya - Yana, dia mengatur semuanya dengan cepat, efisien, dan terlihat bahwa dia benar-benar peduli. Di klinik, diagnosisnya sangat baik. Saya sangat menyukai dokternya - Dokter Berpengalaman. Sangat konkret, berpengetahuan luas, dengan pengalaman yang besar. Dia mengatakan bahwa program apa pun akan dibangun secara individual setelah menganalisis hasil saya, tetapi dalam prosesnya dapat dilakukan perubahan. Terlihat bahwa Klinik tidak takut merusak statistik dan menangani pasien yang sulit seperti saya. Saya memiliki cadangan ovum yang sangat rendah. Sekarang, saya menunggu perjalanan kedua dan berharap untuk kehamilan.","en":"У меня сложилось очень хорошее впечатление после первой поездки в клинику. Выбор на клинику пал из- за хорошей диагностики, предложенного врача и в целом отношения во время подготовки к поездке. Понравилось, что есть куратор который все время на связи и организовывает необходимые анализы, отвечает на вопросы, говорит на русском. У меня -Яна, она все организовала быстро, эффективно и видно, что ей не все равно. В клинике очень хорошая диагностика. Мне очень понравился врач- доктор Мерчик. Очень конкретный, знающий, с большим опытом. Сказал, что любая программа будет строиться индивидуально после анализа моих результатов, но в процессе можно будет внести изменения. Видно, что Клиника не боится испортить статистику и брать сложных пациентов как я. У меня очень низкий запас яйцеклеток. Сейчас жду второй поездки и надеюсь на беременность."},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"id":"Infertilitas","en":"Infertility"}}},"doctor_info":{"id":608,"name":"Dariusz Mercik","alias":"dariusz-mercik"},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-09-19T16:46:25.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"id":"Saya sangat menyukai sikap dan keinginan untuk membantu membuat pilihan yang tepat.","en":"Мне очень понравилось отношение и желание помочь сделать правильный выбор"},"summary":{"positive":{"id":"Pemilihan klinik didasarkan pada kualitas diagnostik yang baik, dokter yang direkomendasikan, dan secara keseluruhan sikap selama persiapan perjalanan.","en":"Выбор на клинику пал из- за хорошей диагностики, предложенного врача и в целом отношения во время подготовки к поездке."}}},{"id":8738,"user":{"id":272318,"name":"Алла ","country_code":"PL","country_name":{"id":"Polandia","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"id":"Halo! Nama saya Alla dan saya menjalani perawatan di klinik Glincentrum di Polandia, kota Katowice. Hari ini saya mengenakan kebahagiaan yang telah lama dinanti-nantikan! Kami berusia 13,5 minggu. Kami bersama suami sangat bahagia dan berharap bahwa semuanya akan terus berjalan dengan luar biasa! Kami ingin mengucapkan terima kasih yang sebesar-besarnya kepada staf klinik, semua dokter yang membantu kami mendekati impian kami, terima kasih! Di klinik, seluruh staf bersahabat dan perhatian, bahkan dengan keterbatasan bahasa (karena kami orang asing) semua berusaha memahami dan mendengarkan kami. Terima kasih khusus kepada koordinator kami, Anna, yang membantu kami di setiap langkah, terima kasih! Saya ingin menulis beberapa kata untuk pasangan yang masih memilih klinik untuk mendekati impian mereka, saya merekomendasikan klinik ini dan dari pengalaman saya tahu bahwa Anda semua akan berhasil! Semoga beruntung dan Bahagia Untuk Semua!","en":"Hello! My name is Alla and I was treated at the Glincentrum clinic in Poland, the city of Katowice. Today I carry the long-awaited happiness! We are 13.5 weeks old. My husband and I are very happy and hope that everything will continue to be just wonderful! We would like to sincerely thank the staff of the clinic, all the doctors who helped us get closer to our dream, thank you! In the clinic, all the staff are friendly and attentive, even knowing the language poorly (after all, we are foreigners), everyone tried to understand and listen to us. Special thanks to our curator Anna, who helped us at every step, thank you! I want to write a few words to couples who are still choosing a clinic to get closer to their dreams, I recommend the clinic and I know from my own experience that everything will work out for you! Good luck and happiness to everyone!"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"id":"Infertilitas","en":"Infertility"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-02-25T16:17:51.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"id":"Terima kasih atas bantuan Anda, saya puas.","en":"Thanks for your help, I'm happy."},"summary":{"positive":{"id":"Hari ini saya membawa kebahagiaan yang telah lama dinantikan! Tentang Dokter: Terima kasih khusus kepada kurator kami, Anna, yang membantu kami di setiap langkah, terima kasih! Tentang Klinik: Di klinik ini, semua staf ramah dan perhatian, meskipun kami kurang fasih berbahasa (karena kami orang asing), semua orang berusaha memahami dan mendengarkan kami. Tentang Hasil: Kami berusia 13,5 minggu. Sa","en":"Today I carry the long-awaited happiness!About the Doctor: Special thanks to our curator Anna, who helped us at every step, thank you! About the Clinic: In the clinic, all the staff are friendly and attentive, even knowing the language poorly (after all, we are foreigners), everyone tried to understand and listen to us. About the Results: We are 13.5 weeks old. My husband and I are very happy an"}}},{"id":2575,"user":{"id":2295,"name":"Оля ","country_code":"UA","country_name":{"id":"Ukraina","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"id":"Halo, nama saya Olga dan saya berterima kasih kepada pusat Bookimed, terutama Pavel Horilko, yang telah membantu kami menemukan rumah sakit di Polandia untuk fertilisasi in vitro, mengatur janji temu, dan mengirimkan kami pilihan tempat tinggal. Bookimed merekomendasikan kami klinik Gincentrum. Kami telah menghadiri konsultasi pertama, dan kami diberikan seorang penerjemah yang sangat ramah. Sekarang kami menunggu konsultasi kedua.","en":"They stood at the border for 3 hours, they drove during the daytime, they said they could stand more, they met in the clinic normally, a very good girl translator."},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"id":"Infertilitas","en":"Infertility"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2018-12-26T09:54:16.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"id":"Mereka mengatakan bahwa mereka dapat menahan lebih banyak.","en":"- They said they could stand more."}}},{"id":19188,"user":{"id":710536,"name":"Kira ","country_code":"DE","country_name":{"id":"Jerman","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Organisasi yang baik...Mereka juga berbicara bahasa Inggris dan ada penerjemah berbahasa Rusia..... Janji temu yang cepat... Semua pertanyaan dijawab dan diselesaikan..... Klinik ini sangat nyaman dan baru... Stafnya kompeten, membantu dan baik hati.... Klinik ini berada di kota Krakow yang indah...dan harganya terjangkau","en":"Good organisation...They also speak English and there is a Russian-speaking interpreter..... The appointments are quick... All questions are answered and solved..... The clinic is very cosy and new...The staff is competent, helpful and kind.... The clinic is in the beautiful city of Krakow...and the prices are affordable"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-03-20T09:44:50.211+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Organisasi yang baik...Mereka juga berbicara bahasa Inggris dan ada penerjemah berbahasa Rusia..... Janji temu yang cepat... Semua pertanyaan dijawab dan diselesaikan..... Klinik ini sangat nyaman dan baru... Stafnya kompeten, membantu dan baik hati.... Klinik ini berada di kota Krakow yang indah...dan harganya terjangkau","en":"Good organisation...They also speak English and there is a Russian-speaking interpreter..... The appointments are quick... All questions are answered and solved..... The clinic is very cosy and new...The staff is competent, helpful and kind.... The clinic is in the beautiful city of Krakow...and the prices are affordable"},"what_like_text":{"id":"Layanan cepat","en":"Fast service"}},"comment_about_bookimed":{"id":"Berkat dukungan Bookmed, saya mendapatkan jawaban atas semua pertanyaan saya.... Narahubung saya, Catherine... mendukung saya sebelum, selama dan setelah janji temu... tanpa dukungan yang kompeten dan responsif ini, saya tidak akan dapat menyelesaikan kebutuhan saya tanpa stres dan masalah.... Terima kasih banyak atas dukungan Anda","en":"Thanks to Bookmed's support I got answers to all my questions.... My contact person Catherine...supported me before, during and after the appointment...without this competent, responsive support I would not have been able to solve my needs without stress and problems.... Thank you so much for your support"},"summary":{"positive":{"id":"Stafnya kompeten, membantu, dan ramah.","en":"The staff is competent, helpful and kind."}}},{"id":15232,"user":{"id":477246,"name":"Nataliya ","country_code":"GB","country_name":{"id":"Britania Raya","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Teks: Saya menyukai klinik ini, peralatan modern, dan tenaga medis profesional. Saya mengucapkan terima kasih khusus kepada koordinator saya, yang selalu siap untuk berkomunikasi dan menyelesaikan pertanyaan apapun. Terima kasih kepada mereka yang telah menciptakan platform ini!","en":"I liked the clinic, modern equipment, professional medical staff.\nSpecial thanks to my coordinator, who is always ready to be in touch and solve any question. Thank you to those who have created such a platform!"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-05-05T17:11:35.868+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Text: Saya menyukai klinik ini, peralatannya modern, dan staf medisnya profesional. Ucapan terima kasih khusus kepada koordinator saya, yang selalu siap sedia untuk berhubungan dan menyelesaikan masalah apa pun. Terima kasih kepada mereka yang telah menciptakan platform ini!","en":"I liked the clinic, modern equipment, professional medical staff.\nSpecial thanks to my coordinator, who is always ready to be in touch and solve any question. Thank you to those who have created such a platform!"},"what_like_text":{"id":"Profesionalisme tenaga medis.","en":"Professionalism of the medical staff."}},"summary":{"positive":{"id":"Terima kasih kepada mereka yang telah menciptakan platform seperti ini!","en":"Thank you to those who have created such a platform!"}}},{"id":18576,"user":{"id":645021,"name":"Aisha Aladab","country_code":"QA","country_name":{"id":"Qatar"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Kepercayaan dan dukungan yang diberikan selama perjalanan saya, bisakah Anda menggunakan singkatan A.A alih-alih memposting nama saya karena saya dan suami saya tidak ingin\nSaya berharap pasangan lain sukses besar dan perjalanannya lancar\nTerima kasih untuk semuanya","en":"The trust and support provided during my journey could you please use the the abbreviation A.A instead of posting my name since my husband and me don’t want \nI wish other couples great success and smooth journey \nThanks for everything"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-01-31T08:45:29.186+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"what_like_text":{"id":"Perjalanan menjadi mudah dan lancar karena dukungan dan kebaikan hati saya","en":"The journey was easy and smooth because of my assistance support and kindness"},"what_not_like_text":{"id":"Kurangnya komunikasi yang jelas dalam situasi tertentu","en":"Lack of clear communication in certain situations"}},"comment_about_bookimed":{"id":"Ini membuat perjalanan saya lancar dan mudah","en":"It made my journey smooth and easy"},"summary":{"positive":{"id":"Terima kasih atas segalanya","en":"Thanks for everything"}}},{"id":9491,"user":{"id":310878,"name":"Ольга ","country_code":"DE","country_name":{"id":"Jerman","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"id":"Ini adalah kunjungan pertama kami ke klinik. Pada tahap ini semuanya sangat profesional dan ramah. Sangat suka dengan dokter yang berpikir kritis! Sangat merekomendasikan.","en":"This was our first visit to the clinic. At this stage, everyone is very professional and friendly. I really liked the doctor, thinking! I recommend"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"id":"Infertilitas","en":"Infertility"}}},"doctor_info":{"id":608,"name":"Dariusz Mercik","alias":"dariusz-mercik"},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-08-24T12:57:34.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"id":"Df"},"summary":{"positive":{"id":"Saya merekomendasikan","en":"\"I recommend\""}}},{"id":3831,"user":{"id":2624,"name":"Анна ","country_code":"RU"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"id":"Text: Saya sangat puas dengan pelayanan di klinik Gyncentrum, Katowice! Saya sangat berterima kasih kepada koordinator Jana atas perhatian dan dukungannya!","en":"Loved the service at the clinic Gintsentrum, Katowice! I am very grateful to the coordinator Yana for the attentive attitude and support!"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"id":"Infertilitas","en":"Infertility"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-05-17T13:11:12.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"id":"Hasilnya melampaui semua harapan saya.","en":"The result exceeded all my expectations."}}},{"id":13346,"user":{"id":380003,"name":"Ольга ","country_code":"PL","country_name":{"id":"Polandia","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Terima kasih kepada semua. Semuanya pada tingkat yang layak. Sangat membantu kami. Hasilnya - bayi perempuan yang cantik.","en":"I thank everyone. Everything is at a decent level. They helped us a lot. The result is a beautiful baby"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-11-10T09:22:55.876+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Terima kasih kepada semua. Semuanya pada tingkat yang layak. Sangat membantu kami. Hasilnya - bayi cantik.","en":"I thank everyone. Everything is at a decent level. They helped us a lot. The result is a beautiful baby"},"what_like_text":{"id":"Profesionalisme dokter","en":"Professionalism of doctors"}},"summary":{"positive":{"id":"Hasilnya adalah bayi yang cantik.","en":"The result is a beautiful baby."}}},{"id":16083,"user":{"id":447895,"name":"Svetlana Perets","country_code":"NO","country_name":{"id":"Norwegia","en":"Norway"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Saya merekomendasikan semua orang untuk mencari bantuan di klinik di Katowice.","en":"I recommend everyone seek assistance at the clinic in Katowice."},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-07-18T17:22:50.010+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Teks:","en":"I recommend everyone seek help at the clinic in Katowice."}},"summary":{"positive":{"id":"Saya merekomendasikan semua orang untuk mencari bantuan di klinik di Katowice.","en":"I recommend everyone seek assistance at the clinic in Katowice."}}},{"id":13574,"user":{"id":538532,"name":"Oksana ","country_code":"UA","country_name":{"id":"Ukraina","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Kesan pertama tentang klinik baik. Perhatian dari staf sangat bagus.","en":"The first impression of the clinic is good. The staff's attention is superb."},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-12-03T18:26:06.966+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Kesan pertama tentang klinik ini baik. Perhatian dari staf sangat baik.","en":"The first impression of the clinic is good. The staff's attention is superb."},"what_like_text":{"id":"Pertemuan pertama dengan klinik ini meninggalkan kesan positif.","en":"The first acquaintance with the clinic left a positive impression."}},"summary":{"positive":{"id":"Perhatian staf sangat baik.","en":"The staff's attention is superb."}}},{"id":15827,"user":{"id":492485,"name":"Sofiya Аpostolova ","country_code":"PL","country_name":{"id":"Polandia","en":"Poland"}},"ratings":[{"name":"main","value":4},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":1},{"name":"nps","value":10},{"name":"manager","value":4},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"id":"Pengobatan sedang berlangsung, sejauh ini semua berjalan baik, ketika momen penting - pembuahan, saya akan menulis lebih banyak. Terima kasih kepada staf atas jawaban yang cepat dan permintaan informasi!","en":"The treatment is in progress, so far so good, when the most important moment - fertilisation, then I will write more. Thank you to the staff for their immediate responses and requests for information!"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-06-25T13:15:34.070+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Perawatan sedang berlangsung, sejauh ini semuanya baik-baik saja. Ketika momen yang paling penting terjadi, yaitu pembuahan, saya akan menulis lebih lanjut. Terima kasih kepada staf atas tanggapan yang cepat dan permintaan informasi!","en":"The treatment is in progress, so far so good, when the most important moment - fertilisation, then I will write more. Thank you to the staff for their immediate responses and requests for information!"},"what_like_text":{"id":"Sudah dua kali berkunjung ke klinik dan saya dilayani dengan cepat, responsif karena jarak dan perjalanan. Saya sangat puas dengan semuanya! Staf ramah dan tenang!!!!!!","en":"I've only been to the clinic 2 times and they were very prompt, responsive and helpful due to the distance plus travelling. I am happy with everything so far! The staff are nice and calm!!!!!!"},"what_not_like_text":{"id":"Saya tidak melihat ada yang aneh.","en":"I didn't notice anything like that"}},"comment_about_bookimed":{"id":"Pendaftaran janji temu dengan dokter secara online, pertanyaan, jawaban, pembayaran online semuanya dilakukan dari jarak jauh, dalam kasus saya ini nyaman.","en":"Online doctor appointment, questions, answers, online payment, everything is remote, in my case it is convenient."},"summary":{"positive":{"id":"Terima kasih kepada staf atas tanggapan langsung dan permintaan informasinya!","en":"Thank you to the staff for their immediate responses and requests for information!"}}},{"id":9851,"user":{"id":409360,"name":"Екатерина ","country_code":"PL","country_name":{"id":"Polandia","en":"Poland"}},"ratings":[{"name":"main","value":3},{"name":"comfort","value":3},{"name":"coordination","value":3},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":3},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"id":"Selamat siang. Semuanya menyenangkan. Cepat dan terjangkau. Dokter dan pemandu kami, seorang wanita, sangat kami sukai. Kami tertarik dengan satu hasil akhir yang positif! Layanan yang baik untuk harga yang baik adalah luar biasa, tetapi saya ingin menekankan lagi bahwa kami mencari hasil, dan saya berharap hasilnya menyenangkan kami. Kami tidak berada di kamar karena perjalanan ini hanya sehari.","en":"Good day. I liked everything. Fast and affordable. The girl liked the doctor and our guide very much. We are only interested in a positive end result! A good relationship for good money is great, but I repeat once again that we applied for the result, and I hope it will please us. We were not in the wards, as the trip was one day"},"order":{"operation":{"id":158,"name":{"id":"Fertilisasi In Vitro (IVF)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-11-01T15:23:48.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"id":"Semua sempurna. Hanya satu hal yang tidak kami sukai, ketika kami datang bersama suami, kami berdiri beberapa saat sampai akhirnya gadis di resepsionis meluangkan waktu untuk memperhatikan apa yang ingin ditanyakan seseorang dan mendengarkan jawabannya. Ada pengabaian. Ini satu hal yang sama sekali tidak disukai!!!!","en":"Everything is fine. One thing we didn't like was when we came with my husband, we stood for a while until the third time the girl from the reception took the time to pay attention to what a person wants to ask and hear the answer. It was ignored. This is one thing that I did not like at all!!!!"}},{"id":18427,"user":{"id":724278,"name":"Natalia Ishchuk","country_code":"UA","country_name":{"id":"Ukraina","en":"Ukraine"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":1},{"name":"doctor","value":2},{"name":"personal","value":3},{"name":"comfort","value":1},{"name":"coordination","value":3},{"name":"translation","value":5},{"name":"nps","value":8},{"name":"manager","value":2}],"text":{"id":"Selamat siang, saya ingin berbagi cerita tentang perjalanan saya ke klinik Hyncentrum Katowice. Kami memutuskan untuk bekerja sama dengan Bookimed dan kami diberikan koordinator medis Vera, yang menyarankan klinik ini sebagai salah satu yang terbaik. Awalnya semuanya berjalan dengan baik, semuanya jelas dan dapat dimengerti, kami menyerahkan analisis kami dan membuat janji untuk konsultasi dengan dokter dengan penerjemah, koordinator mengirimi kami alamat klinik di Krakow dan mengkonfirmasi janji temu kami. Perjalanannya tidak mudah dan lama, kami melakukan perjalanan melalui 3 negara untuk sampai ke Krakow. Kami datang pada tanggal dan waktu yang ditentukan, dan kami diberitahu bahwa dokter tersebut tidak menerima di Krakow, dia bekerja di Katowice dan sekarang menunggu kami di sana, yang berjarak satu jam perjalanan dan kami tidak punya waktu. Dan kami membuat janji sebulan sebelum perjalanan. Kami menghubungi koordinator Wera dan bertanya mengapa hal ini terjadi dan apa yang harus dilakukan, dia mengatakan bahwa ada kesalahan dengan alamat dan kota, dia tidak diberitahu tentang kota tempat dokter tersebut bekerja. Vera mulai menghubungi klinik di Katowice untuk memesan ulang kami, tetapi tidak ada jawaban dari sana dan kami meminta resepsionis untuk membantu kami, menelepon klinik dan menjelaskan situasinya, tetapi karena kendala bahasa, gadis itu tidak dapat memahami situasi kami dan mengatakan untuk menunggu penerjemah, dalam waktu singkat penerjemah Lilia muncul dan dia dapat menyelesaikan masalah kami dengan menelepon klinik dan memesan ulang untuk hari berikutnya, kami sangat berterima kasih padanya! Dia mendukung kami dan menenangkan kami. Tentu saja itu tidak menyenangkan, saya sangat gugup, karena kami memiliki perjalanan yang panjang dan karena kesalahan orang lain, kami tidak dapat mencapai janji temu, dan pergi begitu saja tanpa membawa apa-apa. Untunglah semuanya dapat diselesaikan dan kami memiliki janji temu untuk hari berikutnya.\nKetika kami tiba di Katowice, kami bertemu dengan penerjemah Alyona, kami menandatangani semua dokumen dan dokter membawa kami masuk, konsultasi dengan USG memakan waktu 30 menit. Alyona menerjemahkan semuanya, dokter tidak banyak bicara, bahkan, setelah saya pergi untuk mempersiapkan USG, saya dikirim ke sebuah ruangan dengan toilet dan disuruh keluar dan duduk di kursi, saya melihat popoknya sudah terpakai, kusut, sobek, tidak diganti setelah pasien sebelumnya, saya meminta Alyona untuk menggantinya, jawabannya adalah mereka menggantinya setelah setiap pasien dan bersih. Di ruang persiapan, tidak ada sofa, tidak ada kursi, tidak ada sabun cair untuk mencuci tangan, suasananya jelas bukan klinik terbaik, saya mengganti pakaian sambil berdiri. Ketika saya keluar, saya melihat bahwa serbet di kursi diganti setelah kata-kata saya. Dokter memberi saya USG tanpa sarung tangan dan itu berlangsung 1-2 menit, semuanya sangat cepat, kesimpulan dari USG di tangan saya tidak diberikan. Setelah itu kami sudah berbicara dengan penerjemah kami di koridor dan ternyata ada layanan seperti konsultasi online dan kami tidak dapat melakukan perjalanan 3.500 km demi janji temu 30 menit, yang seharusnya dilaporkan kepada koordinator kami dengan Bookimed. Pada akhirnya, harapan kami tidak terpenuhi, klinik tidak membuat kami terkesan, kesalahan koordinator membuat kami gugup, dan fakta bahwa kami dapat memesan konsultasi online dan tidak menghabiskan banyak uang untuk bepergian sangat menjengkelkan. Namun terlepas dari semuanya, kami tidak menyerah, kami akan terus bergerak menuju tujuan kami, koordinatornya diganti dan sekarang kami sedang mempertimbangkan klinik lain!","en":"Good afternoon, I would like to share my story of my trip to the Hyncentrum Katowice clinic. We decided to cooperate with Bookimed and we were provided with a medical coordinator Vera, who suggested this clinic as one of the best. Initially everything went well, everything was clear and understandable, we submitted our analyses and made an appointment for a consultation with a doctor with an interpreter, the coordinator sent us the address of the clinic in Krakow and confirmed our appointment. The journey was not easy and long awaited, we travelled through 3 countries to get to Krakow. We come to the appointed date and time, and we are told that the doctor does not receive in Krakow, he works in Katowice and now waiting for us there, which is an hour's drive and we have no time. And we made an appointment a month before the trip. We contacted the coordinator Wera and asked why this happened and what to do, she said that there was a mistake with the address and the city, she was not informed about the city where the doctor was working. Vera started to contact the clinic in Katowice to re-book us, but there was no answer from there and we asked the reception to help us, to call the clinic and explain the situation, but because of the language barrier, the girl could not understand our situation and said to wait for an interpreter, in a short time the interpreter Lilia appeared and she was able to solve our problem by calling the clinic and re-booking us for the next day, we were very grateful to her! She supported us and calmed us down. Of course it was not pleasant, I was very nervous, as we had a long journey and because of someone else's mistake, we could not get to the appointment, and just leave with nothing. It was good that everything was solved and we had an appointment for the next day.\nWhen we arrived in Katowice we were met by the interpreter Alyona, we signed all the documents and the doctor took us in, the consultation with ultrasound took 30 minutes. Alyona translated everything, the doctor said little, in fact, after I went to prepare for the ultrasound, I was sent to a room with a toilet and told to come out and sit on the chair, I saw that the nappy was used, crumpled, torn, not replaced after the previous patient, I asked Alyona to change it, the answer was that they change it after each patient and it is clean. In the preparation room, there was no couch, no chair, no liquid soap to wash my hands, the atmosphere is clearly not the best clinic, I changed my clothes standing up. When I came out, I saw that the napkin on the chair was changed after my words. The doctor gave me an ultrasound without gloves and it lasted 1-2 minutes, all very quickly, the conclusion of the ultrasound on my hands I was not given. Afterwards we were already talking with our interpreter in the corridor and it turned out that there is such a service as online consultation and we could not travel 3500 km for the sake of a 30 minute appointment, which should have been reported to our coordinator with Bookimed. In the end, our expectations were not met, the clinic did not impress us, the coordinator's mistake made us nervous, and the fact that we could have ordered an online consultation and not spent a lot of money on travelling was very upsetting. 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