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Klinik ini memiliki tingkat keberhasilan yang tinggi, biasanya sekitar 95-99%, untuk terapi sel punca, Botox, perawatan kerontokan rambut PRP, dan lainnya. 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Berlisensi dari Kementerian Kesehatan Thailand dengan staf dokter dan perawat.</p> <ul> <li>Pemeriksaan kesehatan saat kedatangan mencakup Oberon Body Scan, evaluasi bio-elektrografik Aura, dan diagnostik frekuensi F-Scan.</li> <li>Menawarkan Terapi Detoksifikasi Abdominal Chi Nei Tsang dan Aromaterapi Lima Elemen dari sistem Universal Healing Tao.</li> <li>Detoksifikasi limfatik khusus dengan perangkat ionisasi Lymph-Star dan opsi hidroterapi kolon terbuka/tertutup.</li> <li>Paket multi-hari yang disesuaikan dimulai dengan pemeriksaan umum oleh dokter alopati, TCM, dan Ayurveda.</li> <li>Memiliki sertifikasi ISO dan menampung instruktur tamu Universal Healing Tao selama musimnya.</li> </ul>","text_type":"short_description","reviews":[],"clinic":{"id":499,"alias":"mantak-chia-universal-healing-tao-tao-garden-tao-garden-health-spa-resort-ai","name":"Mantak Chia | Universal Healing Tao | Tao Garden (Tao Garden Health Spa & Resort)","short_description":"<p>Tao Garden adalah resor kesehatan integratif di Thailand Utara dengan pengalaman lebih dari 18 tahun dalam pengobatan holistik. Spesialisasi dalam detoksifikasi, penyeimbangan energi, dan terapi Tao seperti qigong. Berlisensi dari Kementerian Kesehatan Thailand dengan staf dokter dan perawat.</p> <ul> <li>Pemeriksaan kesehatan saat kedatangan mencakup Oberon Body Scan, evaluasi bio-elektrografik Aura, dan diagnostik frekuensi F-Scan.</li> <li>Menawarkan Terapi Detoksifikasi Abdominal Chi Nei Tsang dan Aromaterapi Lima Elemen dari sistem Universal Healing Tao.</li> <li>Detoksifikasi limfatik khusus dengan perangkat ionisasi Lymph-Star dan opsi hidroterapi kolon terbuka/tertutup.</li> <li>Paket multi-hari yang disesuaikan dimulai dengan pemeriksaan umum oleh dokter alopati, TCM, dan Ayurveda.</li> <li>Memiliki sertifikasi ISO dan menampung instruktur tamu Universal Healing Tao selama musimnya.</li> </ul>","images":[{"base_url":"clinic/1311f17b22b16","title":"Tao Garden Health Spa and Resort exterior with landscaped garden in Thailand"},{"base_url":"clinic/e28996a33189d","title":"Entrance gate of Tao Garden Health Spa and Resort surrounded by lush greenery"},{"base_url":"clinic/cf77ad7378fa4","title":"Wellness therapy and spa facilities at Tao Garden Health Spa and Resort, Thailand"},{"base_url":"clinic/f32d4ca04af60","title":"Entrance sign of Tao Garden Health Spa and Resort surrounded by greenery"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Chiang Mai","id":420,"alias":"chiang-mai"},"address":"274 Moo 7, Laung Nua, Doi Saket, Chiang Mai, 50220, Thailand"},"rating":{"rating":0,"google":0,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":1,"year_foundation":1},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"Organisasi Internasional untuk Standardisasi","country_code":"CH"}]}},{"text":"<p>Absolute Care Clinic adalah fasilitas terkemuka di Chiang Mai, Thailand, yang berspesialisasi dalam Kedokteran Estetika dan Kosmetologi.</p><ul><li>Menawarkan berbagai macam prosedur estetika dan kosmetik</li><li>Pilihan populer bagi pasien internasional dari AS, Kanada, dan Inggris</li><li>Keahlian yang kuat dalam kedokteran estetika dan bedah plastik</li></ul>","text_type":"mt_wow_description","best_texts":{"techniques":"Operasi facelift, Thermage, suntikan Botox, suntikan filler","good_fit_for":"Peremajaan wajah non-bedah","why_its_ranked":"Menawarkan perawatan Botox dan filler yang terjangkau mulai dari $99. 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Berspesialisasi dalam prosedur penghilangan bulu dan pelapisan ulang kulit."},"reviews":[],"clinic":{"id":599,"alias":"chiangmai-ram-hospital","name":"Chiangmai Ram Hospital","short_description":"<p>Rumah Sakit Chiangmai Ram adalah salah satu fasilitas medis terkenal di Chiang Mai, Thailand. Neurologi, Kedokteran Gigi, Oftalmologi adalah spesialisasi terkuat. Kualitas pelayanan medis dan perawatan dikonfirmasi oleh Komisi Bersama Internasional. Pasien dari Amerika Serikat, Kanada, Inggris, dan negara-negara lain memilih Rumah Sakit Chiangmai Ram untuk perawatan kesehatan.</p>","images":[{"base_url":"clinic/65a0d9b8fc43d","title":"Reception area at Chiangmai Ram Hospital, modern design with staff at front desk"},{"base_url":"clinic/d79d37a89319e","title":"Chiangmai Ram Hospital exterior building in Chiang Mai, Thailand"},{"base_url":"clinic/241e4c275eab1","title":"Modern waiting area at Chiangmai Ram Hospital with blue ceiling and comfortable seating"},{"base_url":"clinic/f1eef7a955d6d","title":"Chiangmai Ram Hospital exterior, modern multi-story medical facility in Chiang Mai, Thailand"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Chiang Mai","id":420,"alias":"chiang-mai"},"address":"8 Boonreungrit Rd., A.Muang Chiang Mai, 50200, Chiang Mai, Thailand"},"rating":{"rating":0,"google":3.6,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":0,"year_foundation":0},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"Joint Commission International","country_code":"US"}]}},{"text":"<p>Empress Dental menggabungkan Kedokteran Gigi Neuromuskular dengan Kedokteran Gigi Kosmetik di Chiang Mai. Klinik ini mengkhususkan diri dalam ortodonti, rehabilitasi mulut penuh, dan kedokteran gigi prostetik. Klinik menangani keadaan darurat pada hari yang sama.</p> <ul> <li>Menggunakan pencitraan 3-in-1 NewTom Giano untuk OPG dan pemindaian sefalometrik.</li> <li>Menawarkan veneer resin komposit dan porselen untuk perawatan kosmetik.</li> <li>Sistem implan CONELOG dan kedokteran gigi laser untuk perawatan yang presisi.</li> <li>Sedasi dinitrogen oksida tersedia untuk pasien yang cemas.</li> <li>Rehabilitasi mulut penuh menggunakan teknologi pengukuran rahang yang canggih.</li> </ul>","text_type":"short_description","best_texts":{"techniques":"Veneer, pemutihan gigi, kedokteran gigi estetik, rehabilitasi mulut total, bedah gusi","good_fit_for":"Transformasi senyum dan penyempurnaan estetika gigi","why_its_ranked":"Klinik ini berspesialisasi dalam menggabungkan kedokteran gigi neuromuskular dengan teknik kosmetik untuk transformasi senyum yang tampak alami. 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Klinik menangani keadaan darurat pada hari yang sama.</p> <ul> <li>Menggunakan pencitraan 3-in-1 NewTom Giano untuk OPG dan pemindaian sefalometrik.</li> <li>Menawarkan veneer resin komposit dan porselen untuk perawatan kosmetik.</li> <li>Sistem implan CONELOG dan kedokteran gigi laser untuk perawatan yang presisi.</li> <li>Sedasi dinitrogen oksida tersedia untuk pasien yang cemas.</li> <li>Rehabilitasi mulut penuh menggunakan teknologi pengukuran rahang yang canggih.</li> </ul>","images":[{"base_url":"clinic/6448d6fcc87ce","title":"Reception area at Empress Dental Clinic with modern decor and dental logo"},{"base_url":"clinic/6448d6faa2d39","title":"Dental treatment room with modern equipment at Empress Dental clinic"},{"base_url":"clinic/6448d6ff19baf","title":"Clinic facade of Empress Dental in Chiang Mai, modern dental center exterior"}],"flags":[{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Chiang Mai","id":420,"alias":"chiang-mai"},"address":"224/1 M.12 Klong Chonprathan Rd, Nong Kwai, Hang Dong District, Chiang Mai 50230, Thailand"},"rating":{"rating":0,"google":4.7,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0},"accreditations":[]}},{"text":"<p>MP Clinic Thailand berspesialisasi dalam transplantasi rambut dengan lebih dari 1.100 prosedur DHI yang telah dilakukan. Klinik ini berfokus secara eksklusif pada kedokteran estetika dan teknik restorasi rambut.</p><ul><li>Tersedia teknik transplantasi rambut DHI, yang dianggap lebih unggul daripada metode tradisional</li><li>MP Academy melatih ahli bedah dalam prosedur restorasi rambut khusus</li><li>Tingkat rekomendasi pasien sebesar 91% untuk layanan transplantasi rambut</li><li>Melayani pasien internasional dari Eropa, Asia, dan Amerika Utara</li></ul>","text_type":"mt_wow_description","best_texts":{"techniques":"Transplantasi rambut DHI, suntikan Botox, perawatan rambut rontok PRP, perawatan laser jerawat, suntikan filler","good_fit_for":"Restorasi rambut dan estetika wajah","why_its_ranked":"Telah melakukan lebih dari 1.100 transplantasi rambut DHI dengan tingkat rekomendasi pasien sebesar 91%. Menawarkan pelatihan khusus di MP Academy. 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Sebagian besar pengunjung berasal dari Eropa, Persemakmuran, Asia, AS, Kanada, dan Australia.</p>","images":[{"base_url":"clinic/668e1fb057d2d","title":"MP Clinic Thailand exterior, modern hair transplant center building"},{"base_url":"clinic/668e1f9a903e6","title":"Reception desk at MP Clinic Thailand with hair restoration products and staff"},{"base_url":"clinic/668e1f9b910b4","title":"Surgeon performing cosmetic procedure at MP Clinic Thailand operating room"},{"base_url":"clinic/668e1f9c4a1fa","title":"IV therapy and LED light treatment room at MP Clinic Thailand"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Chiang Mai","id":420,"alias":"chiang-mai"},"address":"Thailand, Chiang Mai, "},"rating":{"rating":0,"google":4.9,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":5,"year_foundation":2021},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}},{"text":"<p>Klinik Dr. Chen berspesialisasi dalam prosedur wajah dan estetika dengan pengalaman lebih dari 16 tahun, melakukan lebih dari 1.100 perawatan Botox dan 900 prosedur laser.</p><ul><li>Menawarkan teknik operasi hidung DRC khusus dengan pencitraan 3D dan pemindaian wajah Swiss</li><li>Menggunakan Botox Allergan dan Xeomin yang disetujui FDA tanpa waktu pemulihan</li><li>Menyediakan perawatan laser canggih termasuk Pico Discovery untuk jerawat dan pelapisan ulang kulit</li><li>Disertifikasi oleh Korean Association of Aesthetic Plastic Surgery</li></ul>","text_type":"mt_wow_description","best_texts":{"techniques":"Pengencangan kulit Morpheus8, Sedot lemak wajah, pembentukan tubuh BodyTite, suntikan Botox, terapi peremajaan sel punca","good_fit_for":"Peremajaan wajah minimal invasif","why_its_ranked":"Melakukan lebih dari 1.100 perawatan Botox dan 900 prosedur laser setiap tahun. Menggunakan produk yang disetujui FDA dan teknologi pemindaian wajah Swiss untuk presisi. 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Klinik ini hanya melayani pasien dewasa, merawat 2.000 pasien setiap tahun, dan menarik pengunjung dari Eropa, Asia, Amerika Serikat, Kanada, dan Australia.</p>","images":[{"base_url":"clinic/66d2fd77d99a7","title":"Chiang Mai ALIST Clinic exterior with glass facade and reception area visible"},{"base_url":"clinic/66d2fd8599460","title":"Reception area at CHIANG MAI ALIST CLINIC with modern seating and bright interior"},{"base_url":"clinic/66d2fd8fe3d17","title":"Waiting area at CHIANG MAI ALIST CLINIC with modern white seating"},{"base_url":"clinic/66d2fd98c2e5e","title":"Chiang Mai ALIST Clinic entrance with modern glass facade and reception area"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Thailand","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Chiang Mai","id":420,"alias":"chiang-mai"},"address":"0 55 Moo 5, Huay Kaew Rd. Chang Phuak, Muang Chiang Mai, Chiang Mai 50300"},"rating":{"rating":5,"google":5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":2,"year_foundation":2019},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"Organisasi Internasional untuk Standardisasi","country_code":"CH"}]},"images":[{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/66d541ad5fff2.jpeg","seo_alt":"Before and after rhinoplasty results at CHIANG MAI ALIST CLINIC, nose reshaping improvement"},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/66d541e095a14.jpeg","seo_alt":"Before and after rhinoplasty results at CHIANG MAI ALIST CLINIC, nose reshaping improvement"},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/66d541d2b1ab4.jpeg","seo_alt":"Before and after rhinoplasty results at CHIANG MAI ALIST CLINIC, improved nose shape"},{"image_url":"https://s3.eu-central-1.amazonaws.com/bookimed/operations_images/66d54188749e9.jpeg","seo_alt":"Before and after rhinoplasty results at CHIANG MAI ALIST CLINIC, improved nose shape"}]}],"meta":{"total_count":6,"total_pages":1}},"reviews":{"reviews":[{"id":24484,"user":{"id":1001043,"name":"Ralph  Cochran ","country_code":"US","country_name":{"id":"Amerika Serikat","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"Duduk di ruang konsultasi saat dokter bedah menjelaskan penggunaan tepat dari 50–100 juta sel punca tali pusat memberi saya gambaran yang jelas mengenai proses teknis yang akan dilalui. Lima belas hari setelah perawatan, saya sudah merasakan beberapa perbaikan pada kondisi fisik saya secara keseluruhan. Proses aplikasinya berjalan lancar, dan saya tidak mengalami reaksi di tempat suntikan maupun peradangan setelahnya. Proses pemulihan baru saja dimulai. Setiap interaksi dengan staf klinik ditangani dengan efisiensi profesional, memastikan bahwa aspek logistik perjalanan medis ini terkendali sebaik prosedurnya sendiri. Penting untuk tetap bersabar selama masa awal ini saat tubuh mulai merespons sel-sel tersebut. Tim tersebut menindaklanjuti setiap detail yang telah dibahas.","en":"Sitting in the consultation room while the surgeon explained the precise use of 50-100 million umbilical cord stem cells gave me a clear sense of the technical path ahead. Fifteen days after the treatment, I am already noticing some improvement in my overall physical state. The application was smooth, and I experienced no injection site reactions or inflammatory flare-ups afterward. Recovery is just beginning. Every interaction with the clinic staff was handled with professional efficiency, ensuring that the logistical side of the medical travel was as controlled as the procedure itself. It is important to stay patient during this early window while the body starts to respond to the cells. The team followed through on every detail discussed."},"order":{"operation":{"id":139,"name":{"id":"Terapi Sel Punca","en":"Stem Cell Therapy"}}},"clinic_info":{"id":6287,"name":"Vega Clinic","alias":"vega-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-03-28T13:27:52.737+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"id":"Tim menindaklanjuti setiap detail yang telah dibahas.","en":"The team followed through on every detail discussed."}}},{"id":10395,"user":{"id":445381,"name":" Kalyna Newton.","country_code":"ID","country_name":{"id":"Indonesia"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"id":"Segalanya berjalan dengan lancar dan saya mendapat perawatan yang baik saat tiba. Pusat Medis B. Care sangat bersih dan indah. Tim medis sangat profesional, teliti, hangat, dan ramah. Harga sangat wajar dan mereka memberikan lebih banyak perawatan daripada yang saya minta. Bookimed juga sangat mudah digunakan, waktu respons cepat dan semua pertanyaan saya dijawab dengan cepat. Jika Anda bepergian ke Bangkok dan memerlukan perawatan cepat dan berkualitas, saya sangat merekomendasikan menggunakan Bookimed untuk membuat janji dan pergi ke Pusat Medis B. Care untuk kebutuhan medis Anda.","en":"Everything went so smoothly and I was well taken care of upon arrival. B. Care Medical Center is very clean and beautiful. The medical team were very professional and thorough and warm and welcoming. Prices were very reasonable and they went above and beyond to give me more treatment than I had asked for. Bookimed was also very easy to use, response time was quick and easy and all my questions were answered promptly. If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."},"order":{"operation":{"id":871,"name":{"id":"Pengangkatan Tahi Lalat","en":"Mole Removal"}}},"clinic_info":{"id":474,"name":"B.Care Medical Center","alias":"bcare-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-01-28T11:56:53.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"id":"Sangat puas.","en":"Very satisfied."},"summary":{"positive":{"id":"Jika Anda bepergian ke Bangkok dan memerlukan perawatan cepat dan berkualitas, saya sangat merekomendasikan menggunakan Bookimed untuk mengatur janji temu dan pergi ke B. Care Medical Center untuk kebutuhan medis Anda.","en":"If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."}}},{"id":21913,"user":{"id":879228,"name":"Judith  Williams ","country_code":"GB","country_name":{"id":"Britania Raya","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":3},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Indah bersih nyaman. Staf sangat penuh perhatian\nHarga sangat bagus dan tidak ada rasa sakit yang saya alami saat menjalani perawatan sangat direkomendasikan","en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"order":{"operation":{"id":422,"name":{"id":"Suntikan botoks","en":"Botox injections"}}},"clinic_info":{"id":5658,"name":"Menness Wellness Clinic","alias":"menness-wellness-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-10-08T09:58:53.286+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Indah bersih nyaman. Staf sangat penuh perhatian\nHarga sangat bagus dan tidak ada rasa sakit yang saya alami saat menjalani perawatan sangat direkomendasikan","en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"what_like_text":{"id":"Kebersihan. Staf yang ramah. Perhatian yang luar biasa dari dokter..akan merekomendasikan","en":"Cleaniness. Friendly staff .great attentive from the doctor ..will recommend"},"what_not_like_text":{"id":"Haven.t punya","en":"Haven.t got any"}},"comment_about_bookimed":{"id":"Sangat mudah untuk memesan..dari saat saya memutuskan untuk datang ke perawatan bankok. Sangat penuh perhatian sampai saya datang ke klinik dan perawatan dari saat Anda masuk sampai Anda pergi..brilian","en":"Very easy to book ..from the time I decided to come to bankok treatment .very attentive all the way to me turning up to clinic and treatment from time you entered till you left ..brilliant"},"summary":{"positive":{"id":"sangat direkomendasikan","en":"highly recommended"}}},{"id":27404,"user":{"id":1087433,"name":"Elina  Shayan","country_code":"AU"},"ratings":[{"name":"main","value":4.5}],"text":{"id":"The swelling has gone down a bit but it’s still definitely visible and I’m happy with the results. honestly it was a really good experience."},"order":{"operation":{"id":948,"name":{"id":"Pembentukan rahang","en":"Jaw shaping"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-22T09:40:53.778+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"id":"honestly it was a really good experience."}}},{"id":22248,"user":{"id":865380,"name":"Patrick ","country_code":"BE","country_name":{"id":"Belgia","en":"Belgium"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":1},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":4},{"name":"translation","value":2},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"id":"Seorang agen memesan janji temu tetapi ketika saya datang hari itu ... dokter tidak ada di sana ... agen melakukan sesuatu yang salah ... mengapa dokter tidak ada di sana? ... staf mengatakan kepada saya ... dokter kemarin ada di sini ... dia harus ada di sana saat saya datang atau agen membuat kesalahan!","en":"A agent book a appointment  but  when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not  there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"order":{"operation":{"id":823,"name":{"id":"Pengobatan Rambut Rontok dengan PRP","en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"STC Clinic","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-10-29T05:34:56.870+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Seorang agen memesan janji temu tetapi ketika saya datang hari itu ... dokter tidak ada di sana ... agen melakukan sesuatu yang salah ... mengapa dokter tidak ada di sana? ... staf mengatakan kepada saya ... dokter kemarin ada di sini ... dia harus ada di sana saat saya datang atau agen membuat kesalahan!","en":"A agent book a appointment  but  when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not  there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"what_not_like_text":{"id":"Janji temu tetapi tidak ada dokter","en":"A appointment but no doctor"}},"comment_about_bookimed":{"id":"Agen yang memesan janji temu, dia melakukan kesalahan","en":"The  agent that book the appointment , he do a mistake"},"summary":{"positive":{"id":"staf memberi tahu saya.. dokternya ada di sini kemarin","en":"the staff told me.. the doctor whas yesterday Here.."}}},{"id":23194,"user":{"id":958380,"name":"Katja Brotzer","country_code":"DE","country_name":{"id":"Jerman","en":"Germany"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":3},{"name":"personal","value":5},{"name":"comfort","value":4},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"id":"Saya merasa layanan/rekomendasi dari Bookimed oleh Yeva sangat profesional dan dukungan yang luar biasa, terutama sikap ramahnya yang sangat saya sukai. Saya pasti akan kembali menghubungi Bookimed jika ingin menjalani perawatan di luar negeri - terima kasih banyak kepada YEVA 🤩","en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. A big thank you to YEVA."},"order":{"operation":{"id":945,"name":{"id":"Kriolipolisis (Coolsculpting)","en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-12-28T08:11:51.452+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Saya merasa layanan/rekomendasi dari Bookimed oleh Yeva sangat profesional dan dukungan yang luar biasa, terutama sikap ramahnya yang sangat saya sukai. Saya pasti akan kembali menghubungi Bookimed jika ingin menjalani perawatan di luar negeri - terima kasih banyak kepada YEVA 🤩","en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. Many thanks to YEVA."},"what_like_text":{"id":"Selama perawatan, saya merasa terawat dengan baik.","en":"I felt well cared for during the treatment."},"what_not_like_text":{"id":"Sudahkah saya jelaskan?","en":"I have already explained"}},"comment_about_bookimed":{"id":"YEVA adalah perusahaan yang hebat, kompeten, mudah dihubungi, dan ramah - selalu menyenangkan untuk bekerja sama.","en":"YEVA is excellent, competent, very accessible and friendly – always a pleasure to work with."},"summary":{"positive":{"id":"Terima kasih banyak kepada YEVA.","en":"A big thank you to YEVA."}}},{"id":18144,"user":{"id":729565,"name":"FRANCOIS DERAZE","country_code":"FR","country_name":{"id":"Prancis","en":"France"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":1},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":4},{"name":"translation","value":3},{"name":"nps","value":8},{"name":"manager","value":4}],"text":{"id":"Saya ingin informasi yang lebih tepat mengenai prosedurnya. Hasil yang diharapkan agar dirinci dengan foto.","en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"order":{"operation":{"id":823,"name":{"id":"Pengobatan Rambut Rontok dengan PRP","en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"STC Clinic","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2024-12-25T09:00:55.975+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Saya ingin informasi yang lebih tepat mengenai prosedurnya. Hasil yang diharapkan agar dirinci dengan foto.","en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"what_like_text":{"id":"Ketersediaan. Profesionalisme","en":"Availability. Professionalism"},"what_not_like_text":{"id":"Bahasa Inggris tidak sempurna","en":"English not perfect"}},"summary":{"positive":{"id":"Hasil yang diharapkan akan dijelaskan secara rinci dengan foto.","en":"The expected results to be detailed with photos."}}},{"id":9975,"user":{"id":423633,"name":"Rosella boyd","country_code":"US","country_name":{"id":"Amerika Serikat","en":"United States of America"}},"ratings":[{"name":"main","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"id":"Staf medis yang baik","en":"Good medical staff"},"order":{"operation":{"id":924,"name":{"id":"Transfer Lemak Wajah","en":"Facial Fat Transfer"}}},"clinic_info":{"id":250,"name":"Bumrungrad International Hospital","alias":"bumrungrad-international-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-11-20T05:02:22.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":25992,"user":{"id":988321,"name":"Rachel Davis","country_code":"KW"},"ratings":[{"name":"main","value":2},{"name":"doctor","value":3},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"translation","value":5},{"name":"recommend","value":1},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"Perasaan terkuat saya saat ini adalah kekecewaan dan merasa ditipu. Biaya total hampir dua kali lipat, melonjak dari $2000 USD yang tertera di Bookimed menjadi $5000 setelah saya tiba di klinik. Perawatan laser CO2 fraksional yang saya terima di wajah dan leher juga tidak sesuai dengan yang semula saya minta; dokter menyarankan perubahan itu hanya setelah saya sudah tiba, yang seharusnya dikomunikasikan jauh lebih awal. Meskipun staf klinik sendiri baik-baik saja dan tetap berhubungan, pengalaman dengan ahli bedah dan keuangan sangat buruk. Pastikan perawatan yang dijanjikan di Bookimed sama dengan yang Anda dapatkan di klinik. Saya akan menghindari dokter kulit ini dan Wansiri.","en":"My strongest feeling right now is one of being disappointed and scammed. The total costs nearly doubled, jumping from the $2000 USD Bookimed total to $5000 once I was at the clinic. The fractional CO2 laser treatment I received on my face and neck also wasn't what I originally requested; the doctor suggested changing it only after I had already arrived, which should have been communicated much earlier. While the clinic staff themselves were fine and have stayed in touch, the experience with the surgeon and the finances was poor. Make sure the treatment promised on Bookimed is the same one you're getting at the clinic. I would avoid this dermatologist and Wansiri."},"order":{"operation":{"id":1512,"name":{"id":"Perawatan Laser CO2","en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5983,"name":"Wansiri Hospital","alias":"wansiri-hospital","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-06-25T07:18:40.256+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_like_text":{"id":"Layanan pelanggan di klinik sangat baik dan stafnya sangat ramah.","en":"The customer service at the clinic was great and the staff was very kind."},"what_not_like_text":{"id":"Keluhan Pasien Mengenai Rencana Perawatan dan Komunikasi di Wansiri\n\nSaya mendokumentasikan kekhawatiran saya mengenai komunikasi, perencanaan perawatan, dan layanan yang saya terima di Wansiri.\n\nSebelum janji temu saya, saya secara khusus meminta perawatan berikut:\n\n* Perawatan laser CO2 ablatif untuk seluruh wajah dan décolletage\n* Ultherapy untuk seluruh wajah\n\nPerkiraan total biaya yang dibicarakan adalah sekitar USD 2,000. Dokter menyetujui rencana perawatan yang diusulkan ini, dan saya mengonfirmasi bahwa saya ingin melanjutkan berdasarkan kesepakatan tersebut.\n\nNamun, pada hari perawatan yang dijadwalkan, dokter memberi tahu saya bahwa dia tidak ingin melakukan perawatan laser CO2 pada wajah saya. Ini adalah perubahan signifikan dari rencana perawatan yang sebelumnya didiskusikan dan disetujui.\n\nSebagai gantinya, dokter dan koordinator merekomendasikan paket berbeda yang terdiri dari:\n\n* Perawatan Thermage di sekitar mata\n* Ultherapy untuk seluruh wajah\n* Microneedling\n\nPaket revisi ini dikenakan biaya sekitar USD 5,000, yang lebih dari dua kali lipat estimasi awal.\n\nKekhawatiran utama saya tidak ditangani dengan baik. Khususnya:\n\n* Tidak ada perawatan laser CO2 yang dilakukan pada wajah saya.\n* Tidak ada perawatan yang diberikan untuk décolletage saya.\n* Kulit keriput di sekitar mata saya, yang merupakan salah satu kekhawatiran utama saya, tidak ditangani dengan baik.\n* Rencana perawatan secara substansial diubah pada hari prosedur, setelah saya sudah melakukan perjalanan dan berkomitmen untuk menerima perawatan di klinik.\n* Alasan perubahan rencana perawatan asli tidak dijelaskan dengan jelas sebelum janji temu.\n* Saya diberikan pilihan alternatif yang jauh lebih mahal tanpa waktu yang memadai untuk mempertimbangkan perubahan tersebut atau mendapatkan pendapat medis lain.\n\nSaya mengandalkan kesepakatan sebelumnya dengan dokter ketika memutuskan untuk melanjutkan perawatan di Wansiri. Seandainya saya diberitahu sebelumnya bahwa dokter tidak akan melakukan perawatan laser CO2 pada wajah atau décolletage saya, saya bisa saja mempertimbangkan kembali janji temu, berkonsultasi dengan penyedia lain, atau membuat keputusan yang lebih informasi.\n\nAkibatnya, saya merasa tertekan untuk menerima paket perawatan yang jauh lebih mahal dari perkiraan awal dan yang tidak cukup menangani masalah kulit yang menjadi alasan saya mencari perawatan. Saya pergi merasa bahwa komunikasi telah menyesatkan dan bahwa saya tidak menerima rencana perawatan yang telah saya setujui sebelumnya.\n\nSaya yakin komunikasi antara dokter, koordinator, dan pasien harus ditingkatkan. Setiap perubahan pada rencana perawatan yang disetujui, terutama perubahan yang melibatkan prosedur dan biaya yang sangat berbeda, harus dikomunikasikan dengan jelas sebelum pasien tiba untuk perawatan.\n\nSaya meminta penjelasan tertulis tentang:\n\n1. Mengapa perawatan CO2 laser yang awalnya disetujui ditolak pada hari perawatan.\n2. Mengapa saya tidak diberitahu tentang perubahan ini sebelum janji temu.\n3. Mengapa tidak ada perawatan yang diberikan untuk décolletage saya.\n4. Bagaimana perawatan yang direkomendasikan dimaksudkan untuk menangani kulit keriput di sekitar mata saya.\n5. Mengapa biaya akhir meningkat dari sekitar USD 2,000 menjadi sekitar USD 5,000.\n6. Resolusi atau kompensasi apa yang diusulkan oleh klinik terkait perbedaan antara rencana perawatan yang disetujui dan layanan yang akhirnya diberikan.","en":"Patient Complaint Regarding Treatment Plan and Communication at Wansiri\n\nI am documenting my concerns regarding the communication, treatment planning, and services I received at Wansiri.\n\nBefore my appointment, I specifically requested the following treatments:\n\n* Ablative CO2 laser treatment for the full face and décolletage\n* Ultherapy for the full face\n\nThe estimated total cost discussed was approximately USD 2,000. The doctor agreed to this proposed treatment plan, and I confirmed that I wished to proceed based on that agreement.\n\nHowever, on the day of the scheduled treatment, the doctor informed me that she did not want to perform any CO2 laser treatment on my face. This was a significant change from the treatment plan that had previously been discussed and agreed upon.\n\nInstead, the doctor and coordinator recommended a different package consisting of:\n\n* Thermage treatment around the eyes\n* Ultherapy for the full face\n* Microneedling\n\nThe revised package cost approximately USD 5,000, which was more than double the original estimate.\n\nMy primary concerns were not adequately addressed. In particular:\n\n* No CO2 laser treatment was performed on my face.\n* No treatment was provided for my décolletage.\n* The crepey skin around my eyes, which was one of my main concerns, was not adequately addressed.\n* The treatment plan was substantially changed on the day of the procedure, after I had already traveled to and committed to receiving treatment at the clinic.\n* The reasons for changing the original treatment plan were not clearly explained before the appointment.\n* I was presented with considerably more expensive alternatives without adequate time to consider the change or seek another medical opinion.\n\nI relied on the doctor’s prior agreement when deciding to proceed with treatment at Wansiri. Had I been informed in advance that the doctor would not perform CO2 laser treatment on my face or décolletage, I could have reconsidered the appointment, consulted another provider, or made a more informed decision.\n\nAs a result, I felt pressured into accepting a treatment package that was significantly more expensive than the original estimate and that did not adequately address the skin concerns for which I sought treatment. I left feeling that the communication had been misleading and that I had not received the treatment plan I had originally agreed to.\n\nI believe communication between the doctor, coordinator, and patient should be improved. Any changes to an agreed treatment plan, particularly changes involving substantially different procedures and costs, should be clearly communicated before the patient arrives for treatment.\n\nI am requesting a written explanation of:\n\n1. Why the originally agreed CO2 laser treatment was declined on the day of treatment.\n2. Why I was not informed of this change before the appointment.\n3. Why no treatment was provided for my décolletage.\n4. How the recommended treatments were intended to address the crepey skin around my eyes.\n5. Why the final cost increased from approximately USD 2,000 to approximately USD 5,000.\n6. What resolution or compensation the clinic proposes regarding the difference between the agreed treatment plan and the services ultimately provided."}}},{"id":17740,"user":{"id":725139,"name":"Marielle Bahler","country_code":"FR","country_name":{"id":"Prancis","en":"France"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":1},{"name":"doctor","value":2},{"name":"personal","value":3},{"name":"comfort","value":3},{"name":"coordination","value":0},{"name":"translation","value":2},{"name":"nps","value":0},{"name":"manager","value":0}],"text":{"id":"Saya pergi ke klinik ini untuk mendapatkan perawatan medis. Harga yang sangat tinggi dapat dibenarkan dengan jenis perawatan ini.\nTim medis hadir, tetapi tidak ada parameter yang diambil sebelum atau sesudah perawatan. Saya tidak berpikir bahwa kepuasan pelanggan adalah tujuannya, tujuannya adalah untuk membuat orang menghabiskan uang yang tidak perlu.\nSaya tidak akan merekomendasikan klinik ini","en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"},"order":{"operation":{"id":945,"name":{"id":"Kriolipolisis (Coolsculpting)","en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2024-11-28T13:16:09.380+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"id":"Saya pergi ke klinik ini untuk mendapatkan perawatan medis. Harga yang sangat tinggi dapat dibenarkan dengan jenis perawatan ini.\nTim medis hadir, tetapi tidak ada parameter yang diambil sebelum atau sesudah perawatan. Saya tidak berpikir bahwa kepuasan pelanggan adalah tujuannya, tujuannya adalah untuk membuat orang menghabiskan uang yang tidak perlu.\nSaya tidak akan merekomendasikan klinik ini","en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"}}},{"id":27650,"user":{"id":1056729,"name":"Danielle Keshan","country_code":"AU"},"ratings":[{"name":"main","value":1},{"name":"doctor","value":2},{"name":"personal","value":1},{"name":"comfort","value":1},{"name":"translation","value":1},{"name":"recommend","value":2},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"id":"From the beginning, there was a significant lack of clear communication from my Bookimed coordinator. I believe there was a failure to adequately confirm the agreed arrangements with the clinic, which seems to have directly contributed to the services and procedures I paid for not being fulfilled. I was also extremely disappointed that the doctor did not properly listen to my specific requests for my full face treatment; a significant language barrier made communication even more difficult. I proceeded based on the procedures in my Bookimed confirmation, but this did not happen. I am extremely disappointed. I feel misled about the services I booked, and this has resulted in significant additional expenses for me. While there were no extra charges from the clinic itself, I feel unfairly out of pocket after travelling so far for an agreement that was not honoured."},"order":{"operation":{"id":1512,"name":{"id":"Perawatan Laser CO2","en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5585,"name":"ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-10-06T08:03:30.863+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_not_like_text":{"id":"From the beginning of my booking through Bookimed, there has been a significant lack of clear and consistent communication from my assigned coordinator. I believe there was a failure to adequately communicate and confirm the agreed arrangements with both the hospital and, ultimately, the clinic. This lack of proper coordination appears to have directly contributed to the services and procedures that were agreed upon not being fulfilled. I believe this represents a serious failure in the coordination and handling of my booking through Bookimed, and I feel it is important that this responsibility is properly acknowledged."}}},{"id":18226,"user":{"id":707934,"name":"Doreen  Foo","country_code":"SG","country_name":{"id":"Singapura","en":"Singapore"}},"ratings":[{"name":"main","value":1},{"name":"doctor","value":5},{"name":"relative_price","value":3},{"name":"personal","value":1},{"name":"comfort","value":3},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"id":"Itu adalah pengalaman mengerikan yang tidak ingin saya alami lagi. Setibanya di rumah sakit, konsultan, Jeab yang membawa saya ke sana tidak ada di sana untuk menerima saya. Sebaliknya, saya disambut oleh staf medis yang dengan tegas menolak penawaran harga yang ditawarkan oleh Jeab dan bahkan mengatakan bahwa mereka tidak memerlukan VDO lagi sehingga mereka tidak dapat menawarkan apa yang Jeab lakukan dan saya diberitahu bahwa saya harus membayar 3 kali lipat dari harga yang ditawarkan sebelumnya.  Akibat dari perselisihan harga, ada banyak momen suram antara konsultan dan staf medis secara internal, kemudian saya dibuat menunggu lebih dari dua jam lalu mereka tiba-tiba berbalik meminta VDO dikompromikan dengan harga yang telah disepakati. Saya berulang kali mengatakan tidak untuk menunjukkan wajah saya untuk VDO dan sekretaris Kimmy meyakinkan saya bahwa wajah saya tidak akan ditampilkan di kamera. Sebelum menemui dokter, saya diberitahu untuk melakukan pembayaran terlebih dahulu. Untuk setiap konsultasi dokter, saya harus pergi ke kasir untuk menyelesaikan pembayaran dan karena saya menemui dua dokter yang berbeda, saya harus mengulangi proses yang sama dua kali dengan berkeliling ke seluruh pusat kesehatan berkali-kali. Yang paling bodoh adalah saya tidak pernah diberitahu bahwa saya harus membayar sendiri untuk tes Covid-9 yang saya anggap sangat tidak adil ketika ada informasi sebelumnya dan mereka hanya membebankan semua biaya tersembunyi kepada saya. Saya hanya melakukan arm Vader + body tite bersama dengan laser pilihan untuk vagina dan saya disuruh pergi dari satu gedung ke gedung lain menghabiskan 7 jam di sana sepanjang hari benar-benar tidak beralasan !!!","en":"It was a terrible experience which I never want to go through again. Upon arrival at the hospital, the consultant , Jeab who led me there was not present to receive me. Instead I was attended by the medical sstaff who flatly shot down the agreed quotations offered by Jeab and even said they do not need the VDO anymore so they could not offer me what Jeab did and I was told I had to pay 3 times the proce of what I was offered before.  Consequent to the price dispute, there were lots of bleak moments between the consultant and the medical staff internally then I was made to wait for over two hours then they suddenly reversed to ask for VDO compromised on an agreed price. I repeated said no to revealing my face for the VDO and the secretary Kimmy assured me my face will not be shown on camera. Prior to seeing the doctor, I was told to made payment first. For every doctor consultation, I had to go to the cashier to complete the payment and I was seeing two different doctors meant I had to repeat same process twice touring the entire medical centre so many times. What was most stupid was that I was never informed that I had to pay out of pocket for the Covid-9 test which I deem really unfair when there was konsixh prior information and they just dumped all the hidden cost on me. I only did the arm Vader+body tite along with pick laser for vaginal and I was made to go from building to building spending 7 hours there the entire day is really uncalled for!!!"},"order":{"operation":{"id":139,"name":{"id":"Terapi Sel Punca","en":"Stem Cell Therapy"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-12-30T16:22:44.464+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}]},{"id":22374,"user":{"id":933493,"name":"Arnaud Pourailly","country_code":"FR","country_name":{"id":"Prancis","en":"France"}},"ratings":[{"name":"main","value":1},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":1},{"name":"comfort","value":4},{"name":"coordination","value":0},{"name":"translation","value":1},{"name":"nps","value":2},{"name":"manager","value":2}],"text":{"id":"Tidak ada tindak lanjut medis setelah prosedur","en":"No medical follow-up following the procedure"},"order":{"operation":{"id":871,"name":{"id":"Pengangkatan Tahi Lalat","en":"Mole Removal"}}},"clinic_info":{"id":3410,"name":"Asia Cosmetic Hospital","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-11-06T11:06:52.210+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"id":"Tidak ada tindak lanjut setelah layanan diberikan dan sambutan yang sangat buruk dari Katia","en":"No follow-up after the visit and a very poor reception from Katia"}}],"meta":{"total_count":23,"total_pages":2}},"offers":{"cards":[],"metadata":{"total_count":0}},"listingTexts":{"entity_texts":{},"texts":{}},"relations":{"countries":[{"name":"Albania","alias":"albania","iso_code":"AL"},{"name":"Amerika 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