The worst experience in my life. Really the worst. I would strongly advise you TO AVOID that place, Viktoria in particular. Not only Viktoria is rude, unprofessional, and impolite, she thinks it’s normal to:
1. Add anesthesia without asking/notifying a patient
2. Talk on a phone while drilling your teeth
3. Discuss new office decorations with her colleague while working on your teeth
4. Accuse you of moving your appointment by 30 minutes earlier A WEEK IN ADVANCE, because actually she made a mistake and moved it 30 minutes later.
5. Trying to charge you for redoing your tooth after stating that she would do it for free.
6,7,8,9, 10.. I can go on and on really...
Initially I went to her to whiten my teeth. The plan was to redo my front artificial tooth after whitening. Whitening went ok ( she was still trying to be politISH), but then the time came when I had to redo my front tooth. I had to do it 2 times. Imagine drilling your tooth almost all the way down, then “making a new artificial tooth”, then drilling it once again just to redo it again. Why twice ? Because the first time she made it too yellow ( stating that my teeth were too white, and believe me they are not). Well the point of whitening my teeth was to have them white... or ... am I missing something ...). The second time she ended up making the tooth too white that you can see the difference. Not going to go over the fact that while redoing my artificial tooth she touched roots and afterwards they had to be removed (I know now it might happen sometimes, but would have been nice to know about the possible risks in advance).
She had never apologized for any inconvenience she caused me. I am not talking about pain and wasted time. I guess manners is also not her strength. Would not recommend her even to my enemy ( probably would 😅).
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