I had an outstanding experience at Memorial Hospital West, and I truly cannot give enough praise to Dr. Luis Romero and his entire neurosurgery team.
For over two years, I suffered from severe spinal stenosis that drastically affected my quality of life. I had crippling, constant pain in my left leg that never improved—even after rigorous physical therapy. The pain became so intense that I ultimately had to go to the emergency room.
From the very beginning, the care I received was exceptional. Courtney, APRN, and Sherille, APRN—both part of Dr. Romero’s team—were incredibly knowledgeable, professional, and thorough in gathering information and ensuring everything was handled efficiently.
Dr. Romero himself was phenomenal. He came to see me promptly, and the entire process moved quickly and smoothly. He ordered the necessary X-rays and MRI to pinpoint the issue, and within less than a week, I was scheduled for lumbar spinal fusion surgery.
The surgery went extremely well, and just a couple of days later I was discharged from the hospital. The results felt nothing short of a miracle—my chronic left leg pain was gone, and I could finally get my life back.
Every step of the way, from the emergency room at Memorial West, to the fifth floor west team, to my follow-up appointments in Dr. Romero’s office, I was treated with the utmost respect, professionalism, and care. My follow-up exams with Victor, APRN, went very well, and Lisandra was an absolute delight to work with—kind, attentive, and always helpful throughout the process.
I am beyond grateful and highly recommend Dr. Luis Romero and his team to anyone in need of expert neurosurgical care.